Shipping policy
What are my delivery options?
At ORI, we strive to provide a seamless shopping experience, including convenient delivery options for your online orders. You can choose from our Standard Delivery within Thailand or Standard International options at checkout.
Delivery Options in Thailand:
Standard Delivery: Free shipping is provided for all orders within Thailand. Orders will be processed upon confirmation. Deliveries will be made from Monday to Friday, excluding weekends and public holidays.
International Delivery Options:
For our international customers, we offer a reliable Standard Delivery option with a flat rate shipping fee, determined by our partner DHL based on country zones. Please keep in mind that any import duties or local taxes associated with international orders are the responsibility of the customer, as these are not included in our shipping fees.
*Delivery times can vary based on location, and both local and international orders may experience delays during holidays or peak shopping seasons. If you have any questions about your order, please feel free to reach out to us at customerservice@jaspal.co.th.
Below are our flat rate shipping fees:
Zone 1: 900 THB
China (CN), Hong Kong SAR China (HK), Macau SAR China (MO), Malaysia (MY), Singapore (SG)
Zone 2: 1,200 THB
Australia (AU), Bangladesh (BD), Bhutan (BT), Brunei (BN), Cambodia (KH), India (IN), Indonesia (ID), Japan (JP), Korea, Rep. Of (KR), Laos (LA), Mongolia (MN), Myanmar (MM), Nepal (NP), New Zealand (NZ), Pakistan (PK), Papua New Guinea (PG), Philippines, The (PH), Sri Lanka (LK), Taiwan (TW), Vietnam (VN)
Zone 3: 1,500 THB
Canada (CA), Mexico (MX), USA (US)
Zone 4: 1,800 THB
Austria (AT), Belgium (BE), Bulgaria (BG), Croatia (HR), Cyprus (CY), Czech Rep., The (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE), Greece (GR), Hungary (HU), Ireland, Rep. Of (IE), Italy (IT), Latvia (LV), Liechtenstein (LI), Lithuania (LT), Luxembourg (LU), Malta (MT), Monaco (MC), Netherlands, The (NL), Poland (PL), Portugal (PT), Romania (RO), San Marino (SM), Slovakia (SK), Slovenia (SI), Spain (ES), Sweden (SE), Switzerland (CH), United Kingdom (GB), Vatican City (VA)
Zone 5: 2,500 THB
Afghanistan (AF), Albania (AL), Algeria (DZ), American Samoa (AS), Andorra (AD), Angola (AO),, Anguilla (AI), Antigua (AG), Argentina (AR), Armenia (AM), Aruba (AW), Azerbaijan (AZ), Bahamas (BS), Bahrain (BH), Barbados (BB), Belarus (BY), Belize (BZ), Benin (BJ), Bermuda (BM), Bolivia (BO), Bonaire (XB), Bosnia & Herzegovina(BA), Botswana (BW), Brazil (BR), Burkina Faso (BF), Burundi (BI), Cameroon (CM), Canary Islands, The (IC), Cape Verde (CV), Cayman Islands (KY), Central African Rep(CF), Chad (TD), Chile (CL), Colombia (CO), Comoros (KM), Congo (CG), Congo, DPR (CD), Cook Islands (CK), Costa Rica (CR), Cote D Ivoire (CI), Cuba (CU), Curacao (XC), Djibouti (DJ), Dominica (DM), Dominican Rep. (DO), Ecuador (EC), Egypt (EG), El Salvador (SV), Eritrea (ER), Eswatini (SZ), Ethiopia (ET), Falkland Islands (FK), Faroe Islands (FO), Fiji (FJ), French Guyana (GF), Gabon (GA), Gambia (GM), Georgia (GE), Ghana (GH), Gibraltar (GI), Greenland (GL), Grenada (GD), Guadeloupe (GP), Guam (GU), Guatemala (GT), Guernsey (GG), Guinea Rep. (GN), Guinea-Bissau (GW), Guinea-Equatorial (GQ), Guyana (British) (GY), Haiti (HT), Honduras (HN), Iceland (IS), Iran (IR), Iraq (IQ), Israel (IL), Jamaica (JM), Jersey (JE), Jordan (JO), Kazakhstan (KZ), Kenya (KE), Kiribati (KI), Korea, D.P.R Of (KP), Kosovo (KV), Kuwait (KW), Kyrgyzstan (KG), Lebanon (LB), Lesotho (LS), Liberia (LR), Libya (LY), Madagascar (MG), Malawi (MW), Maldives (MV), Mali (ML), Mariana Islands (MP), Marshall Islands (MH), Martinique (MQ), Mauritania (MR), Mauritius (MU), Mayotte (YT), Micronesia (FM), Moldova, Rep. Of (MD), Montenegro, Rep Of (ME), Montserrat (MS), Morocco (MA), Mozambique (MZ), Namibia (NA), Nauru, Rep. Of (NR), Nevis (XN), New Caledonia (NC), Nicaragua (NI), Niger (NE), Nigeria (NG), Niue (NU), North Macedonia (MK), Norway (NO), Oman (OM), Palau (PW), Panama (PA), Paraguay (PY), Peru (PE), Qatar (QA), Reunion, Island Of (RE), Russian Federation (RU), Rwanda (RW), Saint Helena (SH), Samoa (WS), Sao Tome And Principe (ST), Saudi Arabia (SA), Senegal (SN), Serbia, Rep. Of (RS), Seychelles (SC), Sierra Leone (SL), Solomon Islands (SB), Somalia (SO), Somaliland, Rep Of (XS), South Africa (ZA), South Sudan (SS), St. Barthelemy (XY), St. Eustatius (XE), St. Kitts (KN), St. Lucia (LC), St. Maarten (XM), St. Vincent (VC), Sudan (SD), Suriname (SR), Syria (SY), Tahiti (PF), Tajikistan (TJ), Tanzania (TZ), Timor-Leste (TL), Togo (TG), Tonga (TO), Trinidad And Tobago (TT), Tunisia (TN), Turkey (TR), Turkmenistan (TM), Turks & Caicos (TC), Tuvalu (TV), Uganda (UG), Ukraine (UA), United Arab Emirates (AE), Uruguay (UY), Uzbekistan (UZ), Vanuatu (VU), Venezuela (VE), Virgin Islands-British (VG), Virgin Islands-US (VI), Yemen, Rep. Of (YE), Zambia (ZM), Zimbabwe (ZW)
Where are your Ori pieces?
You can easily track their journey to you in a few simple ways.
• Head over to the "My Orders" part of your ORI account.
• Click the tracking number in your shipment confirmation email.
• Keep an eye on your package directly on the DHL website using your order number and email: www.oristaytrue.com/apps/order-tracking
Please fill in your order number, e.g, ORISFT0000XX